studio policies and FAQ's

Our Cancellation Policy

Because every appointment at Sun-Kissed Custom Tan is reserved just for you, we kindly ask for at least

24 hours' notice if you need to make a change to your booking. This gives us the opportunity to offer that time to another client who may be waiting for an appointment.

Cancellations made within 24 hours of your appointment are subject to a $25 cancellation fee. Missed appointments without notice are subject to a $50 no-show fee.

Thank you for valuing our time and supporting a small business built on personalized service and care. We truly appreciate you and look forward to helping you achieve your perfect glow. ☀️💋

☀️ Our Sunburn Policy

IMPORTANT - PLEASE READ
We will never apply a spray tan over sunburned skin. Full stop. Burned skin is damaged skin — the outer layer is compromised, sensitized, and actively shedding. Spraying over a burn leads to patchy, uneven color, accelerated fading, and potential irritation.

Please wait a minimum of 3–4 weeks after your burn has fully healed — all redness faded, all peeling stopped, and your skin back to its normal texture.

For more severe burns, we recommend waiting 6–8 weeks for full skin cell renewal. If you're unsure, reach out before booking and we'll help you find the right time. Your skin deserves to be treated right — and so does your tan.

Our Most Frequently Asked Questions (FAQ's)

What happens if I need to cancel or reschedule?
Please notify Kerrie via text at 978-228-1257 at least 24 hours in advance to avoid cancellation fees (specified on booking confirmation).

How long will the tan last?

A custom airbrush tan typically lasts 7–10 days, depending on your skincare routine, shower habits, and lifestyle. Hydration is key—well-moisturized skin holds color longer.

Will I turn orange?

Not at all. Your solution is hand-blended based on your answers from your skin assessment, undertones, and desired depth of color. The result is natural, sun-kissed, and tailored just for you. We use Aviva and Norvell products. You’ll look golden bronzed, not Cheeto chic.

Will a spray tan protect my skin from the sun?

No. Your airbrush tan does not contain SPF. Always apply sunscreen when outdoors.

Can I tan while pregnant?

Yes, spray tanning is generally considered safe. For added comfort, many clients wear a mask during application. If pregnant, please consult your doctor for approval.

How should I prepare before my appointment?

For the most even, long-lasting results:

Exfoliate 24 hours prior
Shave or wax the day before
Arrive with bare skin (no lotion, makeup, perfume, or deodorant)
Wear loose, dark, comfy clothing after your session

Why no Dove?

It contains ingredients that leave a residue and pull the tan off in patches.
Your glow deserves better.

Can I work out, swim, or shower the same day?

It’s best to avoid sweating, getting wet, or touching water until after your first rinse. Once the tan is set, you can resume normal activities—just be gentle with the skin.

What should I wear during the appointment?

Women: You’re welcome to wear whatever makes you feel most comfortable. Your comfort and privacy are always prioritized. You can spray tan with a swimsuit, thong, or your birthday suit — no judgment here.
Men: Bottoms are required. No birthday suits allowed.

How long do I need to wait before showering?

Most solutions require 8 hours before rinsing, while rapid tans can be rinsed in 2–4 hours depending on the shade you want. Full color develops over 24 hours.

Will the tan stain my clothes?

The bronzer may transfer slightly before your first shower, but it washes out of most fabrics. Wearing loose, dark clothing helps minimize any temporary transfer.

Can I wear deodorant or lotion before tanning?

Nope! They block absorption and cause uneven color.

How do I maintain my spray tan?

Moisturize daily
Use sulfate-free, alcohol-free body products
Pat dry instead of rubbing
Avoid long hot showers
Use gradual tanning lotions to extend depth